Here are some frequently asked questions and answers about OnTrack.

Is there any help or documentation available for OnTrack?

If you press the Menu button on your phone when viewing the OnTrack home screen you will get a list of menu options that include the More option. Select this option and then select Help from the new menu. The Help option will launch the phone's browser allowing you to view the on-line help.

If you want to access the help directly, it can be found at http://www.gexperts.com/products/ontrack/help/index.asp.

I want to add my own categories to OnTrack, how do I do it?

You can add your own categories to OnTrack quite easily. To do so, simply hit the Menu button from the OnTrack home screen, select the More option and hit Settings. From here scroll down to the bottom of the settings and select the Categories option.

From this screen you can add a category by pressing the Menu button on your phone and selecting the Add option. To delete an entry, simply do a long press (i.e. press your finger on the screen for a few seconds) on the desired item and release. A context menu will appear allowing you to delete the item. To modify a category, simply click the desired category.

Finally, you can also re-order categories by dragging and dropping them. To drag an item, hold the icon on the left of the desired category and drag the item up or down as desired.

I want to add my own medications to OnTrack, how do I do it?

To add your own medications, simply follow the steps above for categories but select Subtypes from the settings screen and then select the Entry Type (Glucose, Exercise, Medication, etc) for which to add the new type.

I want a particular category or subtype to be the default when adding a new entry, how do I do it?

To do this, simply edit the desired category or subtype and select the Default checkbox to make it the default item. Note that categories have more options in that you can control which category is the default by time of day. See the help for more information.

It's annoying to have to hit the menu button to bring up the Save option to save an entry, is there a faster way to do this?

Yes there is a faster way to do this. OnTrack supports the Android paradigm of doing an implicit save when the Back button on your phone is pressed. Thus once you have your entry filled out, simply press the Back button to automatically save it and return to the OnTrack home screen.

I want to send a report of my entries to my physician, how do I do it?

OnTrack supports exporting your data in a variety of formats and the easiest format for a human to read is the HTML format. When exported in this format your data can be easily viewed in a browser like Internet Explorer or Firefox. To export your data, press the Menu button on your phone and select the Export option. Select the date range to export your records and pick the HTML option and press OK to do the export.

Your data is now on the SD Card of your phone, to retrieve it plug your phone into your computer and browse the SD Card. OnTrack stores the exported files in the OnTrack directory.

I am a programmer and would be interested in adding some features to OnTrack, is the application available or is it open source?

OnTrack is not open-source and the source code is not available, while we appreciate offers of assistance there are no plans to make the source code available at this time.